Technical Notes

How to Apply a Service Pack/Patch to Reflection 2011 Products
Technical Note 2255
Last Reviewed 14-May-2012
Applies To
Reflection for IBM 2011
Reflection for UNIX and OpenVMS 2011
Reflection Standard Suite 2011
Reflection X 2011
Reflection Suite for X 2011
Summary

This technical note describes how to apply a service pack or patch to a workstation or administrative installation of Reflection 2011 products.

The note is organized into the following sections:

Applying a Service Pack or Patch to a Workstation

Before applying a Reflection service pack or patch, note the following:

• If you are installing on Windows XP, administrative rights may be required to install the service pack or patch.
• You must have the appropriate Reflection version installed in order to apply the Reflection service pack or patch.

To apply a Reflection service pack to a workstation installation:

1. Download the service pack file.
2. Close all running applications so that system files can be updated if needed.
3. Locate the downloaded Reflection service pack or patch file and double-click the file. After the files needed to install the service pack are extracted, you will be prompted to accept the software license agreement.
4. After you accept the license agreement, the Attachmate Reflection 2011 update dialog box opens:

5. Select "Apply to the Local installation on this workstation," and then click Finish to apply the patch.

Applying a Service Pack or Patch to an Administrative Installation

You must first apply the service pack or patch to the administrative installation point. You can then upgrade or install Reflection on your user workstations (depending on whether or not Reflection was previously installed on the workstations).

Before applying a Reflection service pack or patch, note the following:

• If you are installing on Windows XP, administrative rights may be required to install the service pack or patch.
• You must have access to the Reflection administrative installation point in order to apply the Reflection service pack or patch.
• You must have the appropriate Reflection version installed in order to apply the Reflection service pack or patch.

To update the administrative installation:

1. Download the service pack or patch file.
2. Close all running applications so that system files can be updated if needed.
3. Locate the downloaded Reflection service pack or patch file and double-click the file. After the files needed to install the patch are extracted, you will be prompted to accept the software license agreement.
4. After you accept the license agreement, the Attachmate Reflection 2011 update dialog box opens.
5. Select "Apply to an Administrative installation on a server (browse to *.msi)." Browse to the administrative installation location and select the Reflection MSI Installer Package, and then click Finish to apply the service pack.

To upgrade workstations from an administrative installation point:

After the service pack or patch has been applied to the administrative installation, workstations can be upgraded to the newer version of Reflection. To upgrade Reflection workstations from the updated administrative installation, you must run the following command line parameter at each workstation:

The <path> parameter must conform either to a UNC path or a mapped drive character shared by all workstations. <MSI file name> represents the specific MSI package for your product.

The example below uses a UNC path and the Reflection Standard Suite 2011 Installer Package:

To install Reflection from an administrative installation point:

If the workstation has not had Reflection previously installed, you can install Reflection as you would a new installation by running Setup.exe from the administrative installation point or creating a shortcut.

For more information about deploying Reflection 2011 from an administrative installation point, see the Installation and Deployment Guide, http://docs.attachmate.com/Reflection/2011/R2/Deploy/DeploymentGuide.pdf.

Saving an *.msp File for Later Application

Alternately, you can select "Save to a file (*.msp) for later application" in the Attachmate Reflection dialog box if you want to save the file and construct your own msiexec command line (with /p option) to apply the patch.

For more information about installing a *.msp file, see Technical Note 1885.

For a list of Msiexec command line options, see the Microsoft (MSDN) Article http://msdn2.microsoft.com/en-us/library/Aa367988.aspx.

Related Technical Notes

1885	Using MSI Commands to Manually Apply a Windows Installer (*.msp) Patch File
2370	Installing and Running Reflection 2011 or 2008 on Windows XP
2434	Reflection 2008 R1 Service Pack 2: Release Notes, Fixes and Features
2437	Application Not Updated after Installing Reflection for IBM 2008 Service Pack 1
9967	Technical Notes for Reflection 2011
9985	Technical Notes for Reflection 2008