Request Support: Evaluation Customers

Asia Pacific

Technical support is provided to customers who are evaluating a Current product version; complete this form to request support.

First Name:*
Last Name:*
Company:*
Street Address: 
City:*
Country:*
Email address:*
Telephone:  
Contact preference:  
Product and Version:*
Workstation Operating System:  
Host/Server Operating System:  
Problem Summary:*

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Please enter a detailed description of the problem or request, including:

  1. steps required to duplicate the problem
  2. any pertinent error messages
  3. troubleshooting steps you have tried
  4. trace, logs, or other relevant files. Upload files to upload.attachmate.com. Name the file <ddmmyy><your name>. (Example: 020504RobinSmith.zip)


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