If you are upgrading to Reflection for the Web 2011, you do not need to uninstall the previous version.
Follow the instructions in the Reflection for the Web 2011 Installation Guide to upgrade from Reflection for the Web 9.x or Reflection for the Web 2008. The Installation Guide can be found at http://support.attachmate.com/manuals/rweb2011.html.
To upgrade from earlier versions (Reflection for the Web 7.x or 8.x), you must first upgrade to Reflection for the Web 9.x or 2008. Please follow the upgrade instructions in the Reflection for the Web 2008 R3 Installation Guide found at http://docs.attachmate.com/reflection/rweb/2008/R3/installguide.html.
Note: Upgrades from Reflection for the Web 6.x and earlier are not supported.
In the Installation Guide, see the section titled, Upgrading from a Previous Version. Check the Upgrade Scenarios section to determine the optimal upgrade method for your installation of Reflection for the Web 2011.
Then, proceed with either an automatic (recommended) or manual installation.
Follow the steps to
Before you begin, check the Installation Options chart in the Installation Guide. You might be able to use the Reflection for the Web 2011 automated installer, which is available on a wider variety of platforms than previous versions.
If a manual installation is required, follow the steps to
After either an automatic or manual upgrade, further upgrade modifications may be needed. See the Installation Guide for details.
If after upgrading, you receive error messages when trying to make a secure connection, see Technical Note 1956, Error Message: "Invalid or missing authorization token."
For more information about Reflection for the Web 2011, see the following resources:
Maintained customers are eligible to download the latest product releases from the Attachmate Download Library web site: https://download.attachmate.com/Upgrades/. For more information about logging into and using the Attachmate Download Library, see Technical Note 0200.
For a list of Reflection for the Web technical notes, see Technical Note 9988.