Technical Notes

How to Apply a Service Pack to EXTRA! 9
Technical Note 2263
Last Reviewed 08-Aug-2008
Applies To
EXTRA! X-treme version 9.0
Summary

This technical note describes how to apply a service pack to a workstation or administrative installation of EXTRA! 9.

This note is organized into the following topics:

Applying a Service Pack to a Workstation

Before applying an EXTRA! service pack, note the following:

• If you are installing on Windows XP, administrative rights may be required to install the service pack.
• You must have the appropriate EXTRA! version installed in order to apply the EXTRA! service pack.

To apply an EXTRA! service pack to a workstation installation

1. Download the service pack.
2. Close all running applications so that system files can be updated if needed.
3. Locate the downloaded EXTRA! service pack file and double-click the file. Files are extracted to the following default locations:

• Service Pack 1: C:\attachmate_temp\EXTRA!-v9.0.1-sp
• Service Pack 2: C:\Documents and Settings\<user name>\Local Settings\Temp\EXTRA!-v9.0.2-sp

4. The autorun install.exe displays a menu which includes options to "Install Attachmate EXTRA! X-treme 9 Service Pack 1" or "Install Attachmate Reflection Secure FTP Client."

5. Click "Install Attachmate EXTRA! X-treme 9 Service Pack 1" to run the Patch Wizard (rpatch.exe).
6. You will be prompted to accept the software license agreement. After you accept the license, the Attachmate EXTRA! X-treme dialog box opens:

7. Select "Apply to the Local installation on this workstation," and then click Finish to apply the service pack.

To upgrade the Reflection Secure FTP Client

The Reflection Secure FTP Client must be upgraded separately from the EXTRA! 9 Service Pack. Follow the steps below to upgrade the Reflection Secure FTP Client on a workstation:

1. Locate the downloaded EXTRA! service pack file and double-click the file. After the files needed to install the patch are extracted, you have the option to "Install Attachmate EXTRA! X-treme 9 Service Pack 1" or "Install Attachmate Reflection Secure FTP Client." Click "Install Attachmate Reflection Secure FTP Client."
2. The Secure FTP Client Wizard will open. If you have an earlier version of Reflection Secure FTP Client installed, the wizard will detect and upgrade the installation. (The EXTRA! 9 SP1 file will upgrade Reflection FTP to version 14.0.3.) Click Next.

3. You will be prompted to accept a license agreement, and then confirm your customer information (name and organization), destination folder, and installation type (Typical or Custom). Click Next through these dialogs and then again to begin the installation.
4. Click Finish to exit setup; Secure FTP Client has been installed/upgraded on the workstation.

Applying a Service Pack to an Administrative Installation

You must first apply the service pack to the administrative installation point. You can then upgrade or install EXTRA! on your user workstations (depending on whether or not EXTRA! was previously installed on the workstations).

Before applying an EXTRA! service pack, note the following:

• If you are installing on Windows XP, administrative rights may be required to install the service pack.
• You must have access to the EXTRA! administrative installation point in order to apply the EXTRA! service pack.
• You must have the appropriate EXTRA! version installed in order to apply the EXTRA! service pack.

To patch the administrative installation

1. Download the service pack file.
2. Close all running applications so that system files can be updated if needed.
3. Locate the downloaded EXTRA! patch file and double-click the file. After the files needed to install the patch are extracted, you will be prompted to accept the software license agreement.
4. After you accept the license agreement, the Attachmate EXTRA! X-treme dialog box opens.
5. Select "Apply to an Administrative installation on a server (browse to *.msi)." Browse to the administrative installation location and select the EXTRA! MSI Installer Package, and then click Finish to apply the service pack.

To upgrade workstations from an administrative installation point

After the service pack has been applied to the administrative installation, workstations can be upgraded to the newer version of EXTRA!. To upgrade EXTRA! workstations from the patched administrative installation, you must run the following command line parameter at each workstation:

The <path> parameter must conform either to a UNC path or a mapped drive character shared by all workstations. <MSI file name> represents the specific MSI package for your product.

The example below uses a UNC path and the EXTRA! Installer Package:

To install EXTRA! from an administrative installation point

If the workstation has not had EXTRA! previously installed, you can install EXTRA! as you would a new installation by running Setup.exe from the administrative installation point or creating a shortcut.

For more information, see the "Preparing an Administrative Installation" topic in the EXTRA! X-treme Guide: http://www.attachmate.com/docs/EXTRA/X-treme/9.0/documentation/guide_extra/productguide.htm.

Saving an *.msp File for Later Application

Alternately, you can select "Select to a file (*.msp) for later application" in the Attachmate EXTRA! X-treme dialog box if you want to save the file and construct your own msiexec command line (with /p option) to apply the patch.

For more information about installing a *.msp file, see Technical Note 1885.

For a list of Msiexec command line options, see the Microsoft (MSDN) Article http://msdn2.microsoft.com/en-us/library/Aa367988.aspx.

Related Technical Notes

0200	Using the Attachmate Download Library (FAQ)
1885	Using MSI Commands to Manually Apply a Windows Installer (*.msp) Patch File
2257	EXTRA! 9 Service Pack 2 (SP2): Fixes and Features (Release Notes)
2261	Error 1603 When Installing EXTRA! 9 Service Pack 1 (SP1)
2377	Error 1334 When Installing an EXTRA! Service Pack