Technical Notes

Support for Windows x64 Editions in EXTRA!, INFOConnect, and Reflection Windows-Based Products
Technical Note 1953
Last Reviewed 09-Nov-2012
Applies To
Reflection for IBM 2011
Reflection for IBM 2008
Reflection for UNIX and OpenVMS 2011
Reflection for UNIX and OpenVMS 2008
Reflection Standard Suite 2011
Reflection Standard Suite 2008
Reflection X 2011 R2
EXTRA! X-treme version 9.0 or higher
INFOConnect Enterprise Edition for Airlines, IBM and Open Systems version 9.x
Reflection Windows-based Products version 14.x
Reflection for Secure IT Windows Client version 6.1 or higher
Reflection for Secure IT Windows Server version 7.0 or higher
Microsoft Windows 8 64-bit Edition
Microsoft Windows 7 64-bit Edition
Microsoft Windows Vista 64-bit Edition
Microsoft Windows XP x64 Edition
Microsoft Windows Server 2012
Microsoft Windows Server 2008 R2
Microsoft Windows Server 2003 x64 Edition
Summary

This technical note provides information about running EXTRA! X-treme, INFOConnect, and Reflection Windows-based products on 64-bit versions of Microsoft Windows 8, Windows 7, Windows Vista, Windows XP Professional, Windows Server 2012, Windows Server 2008 R2, or Windows Server 2003.

For information about Attachmate Products and Windows Server 2008, see Technical Note 2325.

Note: In this technical note, "Microsoft Windows 64-bit operating systems" refers to the operating systems listed in the Applies To section of this note.

This technical note is organized into the following sections:

Note: This document is provided for informational purposes only and does not constitute a warranty by Attachmate Corporation or extend the terms of any existing warranty. Warranties for Attachmate Corporation products, if any, are set forth in the end-user license agreements that accompany the products or the terms of the license agreement under which you make use of an Attachmate Corporation product.

EXTRA! Support for Windows x64 Editions

EXTRA! X-treme 9.x supports Microsoft Windows Vista 64-bit Edition, Windows XP Professional x64 Edition, and Windows Server 2003 x64 Edition. EXTRA! X-treme 9.1 or higher also supports 64-bit Windows 7.

For information about system requirements and supported 64-bit processors, see the product documentation at http://docs.attachmate.com/extra/x-treme/9.0/documentation/guide_extra/productguide.htm#content/reqs_ov.htm.

Any associated product updates, if necessary, will be made only to the current version of EXTRA! X-treme. Attachmate does not plan to test or maintain earlier versions of EXTRA! for use on Windows x64 Editions.

For information about current versions of EXTRA! products and components, see the Attachmate Product Support Lifecycle at http://support.attachmate.com/programs/lifecycle/version-status.html?extra.

INFOConnect Support for Windows x64 Editions

INFOConnect 9.x supports 64-bit Windows 7.

Any associated product updates, if necessary, will be made only to the current version of INFOConnect. Attachmate does not plan to test or maintain earlier versions of INFOConnect for use on Windows x64 Editions.

For information about current versions of INFOConnect products and components, see the Attachmate Product Support Lifecycle at http://support.attachmate.com/programs/lifecycle/version-status.html?infoconnect.

Reflection Support for Windows x64 Editions

Beginning with version 14.0, the following Reflection Windows-based 32-bit applications run on 64-bit versions of Windows XP Professional and Windows Server 2003.

• Reflection for HP
• Reflection for UNIX and OpenVMS
• Reflection for IBM
• Reflection FTP Client
• Reflection for Secure IT Windows Client (version 6.1)
• Reflection X (Note: See the Reflection X section below regarding native 64-bit support.)

64-bit Windows 7, Windows Vista, and Windows Server 2008 R2 are supported beginning with Reflection 14.0 Service pack 7 (SP7).

Any associated product updates, if necessary, will be made only to the current version of Reflection. Attachmate does not plan to test or maintain earlier versions of Reflection for use on Windows x64 Editions.

For information about current versions of Reflection products and components, see the Attachmate Product Support Lifecycle: http://support.attachmate.com/programs/lifecycle/version-status.html?reflection.

Native 64-bit Support for Windows x64 Editions

Although 32-bit Windows applications can run on these platforms, only native 64-bit applications can take full advantage of their architecture, which processes more data per clock cycle, allows greater access to memory, and speeds numeric calculations.

The following Reflection products provide native 64-bit support for specific elements of the installation .

Reflection 2011

Reflection for IBM 2011 R2 or higher, Reflection for UNIX and OpenVMS 2011 R2 or higher, and Reflection Standard Suite 2011 R2 or higher use the 64-bit .NET Framework 4.0 Runtime on Windows 64-bit operating systems. Reflection 2011 R1 products use the 64-bit .NET Framework 3.0 Runtime on Windows 64-bit operating systems. (The Reflection 2011 setup.exe installer automatically installs the 64-bit .NET Framework if necessary; see Technical Note 2508 for more information.)

Beginning in Reflection 2011 R3, 64-bit Windows 8 and Windows Server 2012 are supported.

Reflection 2008

Reflection for IBM 2008, Reflection for UNIX and OpenVMS 2008, and Reflection Standard Suite 2008 use the 64-bit .NET Framework 3.0 Runtime on Windows 64-bit operating systems. (The Reflection 2008 setup.exe installer automatically installs the 64-bit .NET Framework if necessary; see Technical Note 2383 for more information.)

Reflection for Secure IT

Beginning in version 7.0, Reflection for Secure IT Windows Server includes a 64-bit server for x86-64 (on AMD x64 and Intel EM64T). Customers who need 64-bit support and are maintained for this product can download and install the Reflection for Secure IT Windows Server x86-64 file from the Attachmate Download Library. For details about platform support by product version, see Technical Note 1944.

Reflection X 2011 R2

Reflection X 2011 R3 and Reflection Suite for X R3 64-bit version contain Reflection X Advantage 4.2, a native 64-bit application. Reflection X 2011 R2 and Reflection Suite for X 2011 R2 64-bit version contain Reflection X Advantage 4.0, a native 64-bit application.

Reflection X

Beginning in version 14.0, a native 64-bit version of Reflection X for x64 Edition is also provided with Reflection X 14.x and Reflection Suite for X 14.x. Reflection X for x64 version 14.0 is designed to work with systems running Microsoft Windows XP Professional x64 Edition, Microsoft Windows Server 2003 x64 Edition, and beginning in Reflection X 14.0 SP2, Windows Vista 64-bit editions.

Note the following:

• Reflection X for x64 includes the following native 64-bit applications:
  • Reflection X
  • Reflection for UNIX and OpenVMS
  • Reflection FTP Client
• Macro functionality is not available in Reflection for UNIX and OpenVMS; VBA and RB are not native 64-bit. If you need macro functionality, use the 32-bit Reflection X product.
• The native 64-bit applications are provided only with Reflection X 14.x and Reflection Suite for X 14.x.
• The native 64-bit applications are a separate installation option. To install, select "Reflection X for x64" from the Install Reflection list during the Reflection Suite for X or Reflection X product installation (as shown below).

• After installing the 64-bit applications, for subsequent service pack updates, you must obtain and install the service pack specifically for Reflection X for x64. For more information, see Technical Note 2127.
• Reflection X Advantage, available separately from Reflection X 14.x, is Java-based (not a native Windows-based product) and includes support for 64-bit operating systems with 64-bit Java 7 runtime environment (JRE). For more information about Reflection X Advantage, see Technical Note 2234.

Known Issue

One product component has a known issue with Microsoft Windows x64 Editions.

Reflection NFS Client (a Discontinued product as of October 2010) is not supported under Microsoft Windows x64 Editions. If you attempt to install Reflection NFS Client on this platform, an error is displayed: "The NFS Client cannot be installed on Windows Vista or 64-bit platform."

Related Technical Notes

1591	Reflection Products and Microsoft Windows XP
1944	Reflection for Secure IT Client and Server Supported Platforms
2234	Reflection X Advantage Technical Notes
2325	Windows Server 2008 and Attachmate Products
2461	Windows 7 and Attachmate Products
2492	Reflection 14.1 New Features and Release Notes
2508	Upgrading to Reflection 2011
2553	Reflection 14.1 Service Pack 2 (SP2): Fixes, Features, and File Download