This technical note describes recommendations to consider when upgrading to Reflection 14.0.
Reflection 2011 products are available beginning in July 2010.
This technical note addresses the following topics:
Carefully review the warnings in this section before upgrading your current version of Reflection to version 14.0.
Warning: Before installing Reflection 14.0, note the following:
For further information about the status or RB and RCL support, see Technical Note 1375. For information about enabling the RB script menu in Reflection versions 10.0 or higher, see Technical note 1317.
Reflection version 14.0 upgrades the following Reflection product versions:
Warning: If you plan to reinstall a custom installation of Reflection 8.0 or higher, you must save the Reflection settings and customizations prior to installing an evaluation copy of Reflection 14.0. For information about saving customized settings before uninstalling Reflection, see Technical Note 1607.
Consider these issues when installing and deploying a Reflection upgrade.
Reflection Windows-based products version 14.0 support the following Microsoft operating systems:
* The following Reflection 14.0 product versions have the "Works with Windows Vista" designation, which ensures their compatibility with Windows Vista:
For information about Reflection Windows-based products and Windows XP x64 Edition, see Technical Note 1953.
Note: Beginning with Reflection version 13.0, the Microsoft Windows NT operating system is no longer supported, and beginning with Reflection version 11.0, the Windows 98 and ME operating systems are no longer supported.
You must have Administrative Rights to install Reflection or have the elevated privileges policy enabled by a system administrator.
If you are logged onto a domain, you can install Reflection under any of the following conditions:
Beginning in Reflection 13.0, we recommend installing Microsoft Windows Installer (MSI) version 3.0.
Before the product installation begins, Reflection 13.0 or higher will check the version of Windows Installer on the machine. If Reflection detects that MSI 2.0 is installed, you will be prompted to update Windows Installer. The update is an optional update; the default option is Skip.
If you choose to update to MSI 3.0, you may be prompted to restart your system to complete the MSI update. After rebooting, you must restart the Reflection installation process.
For more information about Reflection and MSI 3.x, see Technical Note 1851.
Note: Reflection 14.0 requires Windows Installer version 2.0 or higher and will install version 2.0 if an earlier version is found. This affects only installations on Windows 2000 Service Pack 2 or earlier operating systems.
When installing multiple Reflection Windows-based products, utilities, or tools on the same machine you must:
When upgrading Reflection products, upgrade all of the products, utilities, and tools (including Reflection Administrator's Toolkit) to the same version.
Reflection 14.0 may detect that you have installed multiple Reflection products and displays the following warning when you upgrade one of the Reflection products to version 14.0:
A previous version of another Reflection product was found in this folder:
WRQ strongly recommends all Reflection products on this machine be upgraded to identical versions.
If you do not upgrade all Reflection products on a single machine to version 14.0 at the same time, you will likely receive errors when attempting to run Reflection products that were not upgraded. For example, if Reflection for HP version 13.0 and Reflection X version 13.0 are installed on a single machine and you upgrade only Reflection X to version 14.0, Reflection for HP will fail to run and the following error will be displayed:
R1win.exe - Ordinal Not Found. The ordinal 8 could not be located in the dynamic link library rwidget.dll.
The solution is to upgrade both products to version 14.0.
Note: Attempting to install mixed versions of Reflection to a different location is not recommended and may also result in problems.
When installing multiple Reflection Windows-based products, install each product to the same folder. This ensures that shared files (such as DLLs and EXEs) will be registered to the same folder location in Windows registry.
Note: There are two exceptions to this rule, by default, Reflection for Secure IT and the Reflection Administrator's Toolkit are intentionally installed to different directories from the Reflection Windows-based products. Do not install either of these product to the same folder as the Reflection Windows-based products.
Beginning in Reflection 10.0, the Reflection Deployment Manager and product profilers were moved to a standalone installation package called the Reflection Administrator's Toolkit. This keeps the administrative tools off the user's desktop and in the control of the system administrator working with Reflection.
The installer for the Reflection Administrator's Toolkit checks to see which Reflection products are on your computer and installs appropriate tools for those products.
Reflection Customization Manager (called Reflection Deployment Manager in version 11.0 or earlier) enables you to select which features to install using Set Installation Options. These selections are saved in a transform and are applied during the installation process. It is important to note that upgrade feature migration overrides the installation options set in a transform.
For example, if the Reflection FTP feature was installed in an earlier version of Reflection, Reflection FTP would be upgraded to 14.0, even if the user upgrades with a transform that specifies to not install the Reflection FTP feature in Reflection 14.0.
This section describes new features or feature modifications to be aware of when upgrading Reflection.
Note: Beginning in Reflection 10.0, the Reflection Deployment Manager (called Reflection Customization Manager in version 12.0 or higher) and product profilers have been moved to a new standalone installation package called the Reflection Administrator's Toolkit. For more information, see the Reflection Administrator's Toolkit section above.
Starting in Reflection 11.0, Reflection security features are incorporated in the product. In Reflection 10.x, security features were provided as a separate component, Reflection Security Components, which is no longer available. If you require security features for Reflection 10.x, you must upgrade to a later version of Reflection.
Reflection 11.0 or higher detects earlier Reflection Security Components versions and upgrades them. Earlier versions of the Reflection Security Components will be removed from the Add/Remove Programs list.
Reflection 14.0 detects earlier versions of Reflection LPD/LPR and upgrades LPD. Beginning in Reflection 11.0, the Reflection LPR utility is not available. For more information about the status of Reflection LPR, see Technical Note 1554.
The Reflection Virtual Desktop (RVD) utility continues to be available for Microsoft Windows 2000 and Windows NT operating systems; however, as of version 11.0, RVD is not available for Windows XP. For more information about the status of Reflection Virtual Desktop and alternatives to RVD in Windows XP, see Technical Note 1748.
This section describes issues related to specific Reflection versions or products.
Several folder locations have changed beginning in version 14.0. This affects the installation folder, user folder, Start Menu shortcut folder name, title bar, and the product listing in Add/Remove Programs:
Starting in version 14.0, the default installation folder is C:\Program Files\Attachmate\Reflection. The location in earlier versions is C:\Program Files\Reflection. You can change the location by choosing a different destination folder during the installation.
If you are upgrading to Reflection 14.0, the previous installation will be detected, and Reflection will continue to use the previous version location.
Your Reflection settings are stored in the Reflection folder. In version 14.0, the default folder location is My Documents\Attachmate\Reflection. You can change the location by customizing the installation using the Reflection Customization Wizard.
In earlier versions, the default user folder location is My Documents\Reflection. If you are upgrading to Reflection 14.0, the previous installation will be detected and Reflection will continue to use the previous folder locations. This ensures that the previous settings (and other associated files) will be found by Reflection 14.0.
If you choose to remove the earlier version of Reflection before installing version 14.0, Reflection will use the new folder location, and your previous settings will not be found by version 14.0. To continue to use the previous settings, you can either use the Reflection Customization Wizard to configure the installation to use the previous version folder location, or you can copy the contents of the Reflection folder to the new folder location, My Documents\Attachmate\Reflection.
In version 14.0, the default Start Menu shortcut folder name is Start Menu\Programs\Attachmate Reflection. In earlier versions, the location is Start Menu\Programs\WRQ Reflection (or Reflection or a customized folder name). You can change the default location by customizing the installation using the Reflection Customization Wizard.
If you are upgrading from version 14.0, the installation will detect the previous version and Reflection will continue to use the previous Start Menu location.
Settings files will now display the Window title, "<file name> - Reflection ,product>."
Beginning in Reflection 14.0, the product is listed in Add/Remove Programs under "Attachmate Reflection" instead of "WRQ Reflection" or "Reflection."
The first time Reflection X version 12.0 or higher is run after upgrading from Reflection X version 9.x, the installer may run briefly to complete the installation.
Beginning in version 9.0, localized versions of Reflection are no longer separate products. Every Reflection product, version 9.0 or higher, includes localized product support.
Reflection 9.0 or higher defaults to the language of the operating system locale or to the language you select from the Reflection CD Setup panel. This is true for both new installations and upgrades.
To change the language for Reflection version 9.0 or higher, select "Change install language" in the Reflection CD Setup panel.
Different or additional languages can be selected during installation. On the Select Features panel, add the language(s) you would like to install.