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Reporting a Potential Security Vulnerability to Attachmate
Technical Note 1890
Last Reviewed 30-Mar-2006
Applies To
All Reflection Products version 11.0 or higher
Summary

This technical note details how to report a potential security vulnerability in products to Attachmate's Computer Emergency Response Team (CERT).

Note: Before reporting a potential Reflection product vulnerability to Attachmate, please see the following technical notes for information about known Reflection security updates, feature updates, alerts, and advisories:

1704—Security Updates and Reflection for the Web
1708—Security Updates and Reflection
1910—Security Updates and Reflection for Secure IT

Reporting a Potential Security Vulnerability

To report a potential security vulnerability in any of the Reflection Attachmate products, please telephone (not e-mail) the closest Attachmate technical support center.

When discussing the issue with Attachmate technical support, you may be asked to send information, such as log files or information about how to duplicate the problem, to Attachmate. In this instance, we strongly recommend that you encrypt the information and e-mail it to Attachmate using PGP (or compatible applications, such as GnuPG).

Our PGP public key can be retrieved from either of the following locations by entering the ID number 0x9DF613AB:

Or, by downloading our PGP armored file from the Attachmate Download Library, AttachmateWRQ-CERT-pub.asc.

The Attachmate Computer Emergency Response Team (CERT) public key has the following properties:

ID: 0x9DF613AB
Key type: DSA
Size: 2048 bit
Expires: Dec 31, 2008
Key fingerprint: CF1C EDB8 2B3F 8956 114D 1AA0 756E 136A 9DF6 13AB
User ID: WRQ CERT:CC contact list <certwrq@attachmatewrq.com>
WRQ CERT:CC legacy contact list <certwrq@wrq.com>

Related Technical Notes
1704 Security Updates and Reflection for the Web
1708 Security Updates and Reflection
1910 Security Updates and Reflection for Secure IT

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