Technical Notes

This technical note details how to report a potential security vulnerability in products to Attachmate's Computer Emergency Response Team (CERT).

Note: Before reporting a potential Reflection product vulnerability to Attachmate, please see the following technical notes for information about known Reflection security updates, feature updates, alerts, and advisories:

Reporting a Potential Security Vulnerability

To report a potential security vulnerability in any of the Reflection Attachmate products, please telephone (not e-mail) the closest Attachmate technical support center.

• For Attachmate contact information, see http://support.attachmate.com/contact/.

When discussing the issue with Attachmate technical support, you may be asked to send information, such as log files or information about how to duplicate the problem, to Attachmate. In this instance, we strongly recommend that you encrypt the information and e-mail it to Attachmate using PGP (or compatible applications, such as GnuPG).

Our PGP public key can be retrieved from either of the following locations by entering the ID number 0x9DF613AB:

• Massachusetts Institute of Technology PGP key server at http://pgp.mit.edu.
• PGP keyserver at https://keyserver2.pgp.com/vkd/GetWelcomeScreen.event.

Or, by downloading our PGP armored file from the Attachmate Download Library, AttachmateWRQ-CERT-pub.asc.

The Attachmate Computer Emergency Response Team (CERT) public key has the following properties: