Technical Note 1843
Last Reviewed 03-Oct-2011
Reflection X version 14.x
You can create or edit Reflection X 14.x profiles using the Reflection X Profiler. This technical note describes how you can use Reflection X 14.x Profiler to remotely create, edit, or troubleshoot Reflection X 14.x profiles on remote desktops.
Installing the Reflection X Profiler
The Reflection X Profiler is part of the Reflection Administrator's Toolkit. To install the Reflection Administrator's Toolkit, start the Reflection X installation and select Reflection Administrator's Toolkit from the list of available installation modules.
The Reflection X Profiler
Once the Administrator's toolkit is installed, to access the Reflection X Profiler, click Start > Programs > Attachmate Reflection > Administrative Tools > X Profiler.
Three X Profiler action options are shown:
- Define a profile and return to the Reflection Customization Manager.
This option is dimmed because it is available only when accessing the X Profiler from within the Customization Manager.
- Create or edit profile.
This option is selected by default when accessing the X Profiler from the Windows Start menu or a shortcut.
- Edit a profile on a computer currently running Reflection X.
This feature is available in Reflection X version 13.0.2 or higher and enables administrators to edit or troubleshoot profiles on end-user's computers.
The name and location of the current profile are displayed in the upper half of the dialog box. By default, the Profiler selects the profile that is in your Reflection Administrator Toolkit folder (for example, C:\Program Files\Wrq\RToolkit\Rx.ini).
By default, the local Reflection X profile is loaded in the X Profiler. To edit the local profile, make your changes on the Features and Settings tabs, return to the General tab, and then click Save As to save the profile to a folder of your choice. At run-time, Reflection X searches for the profile in the following order of precedence:
- Documents and Settings\All Users\Application Data\Attachmate\Reflection\X
- Documents and Settings\<user>\Application Data\Attachmate\Reflection\X
- <Reflection installation folder> (The default is C:\Program Files\Attachmate\Reflection)
The Reflection X Profiler can also be used to create or update remote user Reflection X profiles.
Note: Reflection X Profile settings are stored per machine, not per user.
Prerequisite: Windows Management Instrumentation
Reflection uses Windows Management Instrumentation (WMI) to access the remote X profile. To use this feature, WMI must be installed and configured on the administrator and end user computers. WMI is pre-installed on Windows Server 2003, Windows XP, and Windows 2000.
To remotely edit Reflection X profiles, your network must be configured to permit Microsoft WMI remote access. For information about configuring computers for WMI access, see Microsoft's web site at http://msdn.microsoft.com/library/default.asp?url=/library/en-us/wmisdk/wmi/securing_a_remote_wmi_connection.asp.
Editing a Remote Profile
Follow these steps to create or edit a remote user profile.
- Start the Reflection X Profiler.
- Select Edit a profile on a computer currently running Reflection X.
- In the Name field, enter the IP address or computer name of the remote workstation, or click Browse to locate the remote workstation.
Note: If you are unable to access the remote computer by computer name, try the following:
- Enter the IP address. If that works, check your local Hosts file and your DNS to determine why the computer name is not being properly resolved.
- Check to see if the Microsoft Firewall is running on the remote computer. Refer to Microsoft's web site at http://msdn.microsoft.com/library/default.asp?url=/library/en-us/wmisdk/wmi/connecting_through_windows_firewall.asp.
- Click Load.
When you click load, Reflection uses WMI to obtain a copy of the remote computer's Reflection X profile, rx.ini. Depending on the speed of your network and systems, this may take a while. (An hourglass is displayed while this file is being obtained.)
Once the file has been copied locally, the name and location of the file are displayed in the Profile and Location fields (upper-half of the Reflection X Profiler window).
Note: You do not need to specify a port number.
- Make your changes to the profile and click Save.
The edited profile is copied back to the remote machine. If Reflection X is running on the remote machine, Reflection X must be closed and restarted before the profile changes are applied.