If Reflection for the Web does not display when the Reflection Administrative WebStation or an embedded Reflection for the Web session is opened, Reflection may be blocked by pop-up blocking software installed on your computer. This technical note explains how to resolve this problem.
Reflection for the Web embedded sessions and the Reflection Administrative WebStation open in browser pop-up windows. If you are using a pop-up blocker (such as the pop-up feature in Windows XP, Google toolbar, or Mozilla), you must configure the pop-up blocker to allow pop-ups from Reflection for the Web in order to use the Reflection Administrative WebStation or embedded Reflection sessions.
The Symptom: The exact symptom that occurs if you do not allow Reflection pop-ups varies depending on the pop-up blocking software/feature you are using. Often, when a pop-up is blocked, a sound is played or a visual notification is displayed and the Reflection session or WebStation does not open. If this occurs, configure your pop-up blocker to allow Reflection pop-ups. For information about configuring your pop-up blocker, refer to the associated help file for your pop-up blocker.