Technical Notes

This technical note provides information about running Reflection products on the Microsoft Windows XP operating system and describes known issues when using Reflection products and components in this environment.

Note the following:

• This document is provided for informational purposes only and does not constitute a warranty by Attachmate Corporation or extend the terms of any existing warranty. Warranties for Attachmate Corporation products, if any, are set forth in the software license agreements that accompany the products or the terms of the license agreement under which you make use of an Attachmate Corporation product.
• For information about Reflection Windows-based products and Windows XP x64 Edition, see Technical Note 1953.
• This technical note does not apply to Reflection for the Web. For information on Microsoft Windows XP and Reflection for the Web, see Technical Note 1585.
• Microsoft Windows XP is not a server product; therefore, Reflection for Secure IT and F-Secure SSH Server products are not listed in this technical note.
• Any updates made to Reflection regarding the Windows XP operating system will be addressed in the current version of the product. To determine the current version of your product, see the product lifecycle at http://support.attachmate.com/programs/lifecycle/version-status.html?reflection.

Designed for Windows XP – Optimized Status

The following list of Reflection products and components have been tested with Windows XP and have earned the Microsoft "Designed for Windows XP – Optimized" status.

Note: Although Microsoft's XP certification program has been discontinued, Attachmate continues to rigorously test our products with Windows XP. For a list of newer Reflection products tested with XP, see the next section, Other Products Tested Under Microsoft Windows XP.

Refer to your product documentation to determine which products and components are included on your Reflection product CD.

Reflection 14.0 Products

Reflection 14.0 Product Features

Reflection 13.x Products

Reflection 13.x Product Features

Other Products Tested Under Microsoft Windows XP

The following product were rigorously tested under Windows XP, but were not submitted for Microsoft "Designed for Windows XP – Optimized" status because Microsoft's XP certification program has been discontinued.

Reflection 2011 Products

Reflection 2008 Products

For more information about installing and running Reflection 2008 products on Windows XP, see Technical Note 2370.

Reflection for Secure IT Products

For more information about supported platforms, see Technical Note 1944.

Reflection for the Web Products

Reflection for the Web version 9.x and Reflection for the Web 2011 or 2008 client components will run on Windows XP as long as Reflection for the Web is running on a system that meets minimum system requirements for the operating system, the Java runtime environment, and the web browser.

For a list of system requirements, see the Reflection for the Web Technical Specifications: http://www.attachmate.com/Products/Terminal+Emulation/refweb/rweb/rweb.htm.

For additional information about Reflection for the Web and Java Virtual Machines, see Technical Note 1674.

Note: Windows XP is not a server operating system. We do not recommend running Reflection for the Web server components in a production environment on a workstation operating system such as XP.

Products and Components with Known Issues

The following products and components have known issues with the Microsoft Windows XP operating system.

Reflection NFS Client

Reflection NFS Client version 12.0 or higher has earned the Microsoft designed for Windows XP, Optimized status. Reflection NFS version 10.0 or higher can be installed on Windows XP.

Reflection NFS Client versions 9.0 or earlier are incompatible with Windows XP. Attachmate strongly recommends that you do not attempt to install Reflection NFS Client versions 9.0 or earlier to Windows XP.

Important: If you have Reflection NFS installed and are planning to upgrade existing workstations to Windows XP, you must first uninstall Reflection NFS Client (all versions). Not uninstalling NFS prior to upgrading may leave your workstation in an unstable state. Beginning in Reflection 14.1, NFS Client is no longer available. For details, see Technical Note 2495.

Reflection TimeSync

Windows XP's built-in Windows Time Service uses the same TCP/IP port as the Reflection TimeSync component. Due to this conflict, use of Reflection TimeSync on Windows XP is not recommended. Attachmate Technical Support recommends using Windows Time Service instead of Reflection TimeSync on Windows XP. See the sections below for information about Reflection TimeSync in specific environments, and uninstalling Reflection TimeSync.

Note: Beginning in version 14.1, TimeSync is no longer available. If you have TimeSync installed on your system, it will be removed when you upgrade to 14.1.

Computers Upgraded to Windows XP

If you install Reflection TimeSync to a Windows 2000 computer and then upgrade that computer to Windows XP, Reflection TimeSync will no longer function due to the port conflict.

Reflection 10.x or Higher

In version 10.x, Reflection TimeSync is not available for installation to Windows XP.

Notice

This technical note is provided for informational purposes only. ATTACHMATE CORPORATION makes no representation or warranty that the functions contained in our software products will meet your requirements or that the operation of our software products will be interruption or error free. ATTACHMATE CORPORATION EXPRESSLY DISCLAIMS ALL WARRANTIES REGARDING OUR SOFTWARE INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.