Technical Notes

This technical note provides information about running Reflection products on the Microsoft Windows XP operating system and describes known issues when using Reflection products and components in this environment.

Note the following:

• This document is provided for informational purposes only and does not constitute a warranty by Attachmate Corporation or extend the terms of any existing warranty. Warranties for Attachmate Corporation products, if any, are set forth in the software license agreements that accompany the products or the terms of the license agreement under which you make use of a Attachmate Corporation product.
• For information about Reflection Windows-based products and Windows XP x64 Edition, see Technical Note 1953.
• This technical note does not apply to Reflection for the Web. For information on Microsoft Windows XP and Reflection for the Web, see Technical Note 1585.
• Beginning with version 6.0, the F-Secure SSH product line has a new name: Reflection for Secure IT. Information about version 5.x of the F-Secure SSH products and version 6.x of the Reflection for Secure IT products is provided in this technical note.
• Microsoft Windows XP is not a server product; therefore, Reflection for Secure IT and F-Secure SSH Server products are not listed in this technical note.
• Any updates made to Reflection regarding the Windows XP operating system will be addressed in the current version of the product. To determine the current version of your product, see the product lifecycle at http://support.attachmate.com/programs/lifecycle/version-status.html?reflection.

Designed for Windows XP – Optimized Status

The following list of Reflection products and components have been tested with Windows XP and have earned the Microsoft "Designed for Windows XP – Optimized" status.

Refer to your product documentation to determine which products and components are included on your Reflection product CD.

Reflection 14.x Products

Reflection 14.x Product Features

Reflection 13.x Products

Reflection 13.x Product Features

Reflection for Secure IT 6.x Products

Reflection 12.x Products

Reflection 12.x Product Features

Reflection 11.x Products

Reflection 11.x Product Features

Reflection 10.x Products

Reflection 10.x Product Features

* These Reflection products and components that have known issues with Windows XP. For details, see the next section.

Other Products Tested Under Microsoft Windows XP

The following product was tested under Windows XP, but was not submitted for Microsoft "Designed for Windows XP – Optimized" status.

F-Secure SSH Products

** Beginning with version 6.0, the F-Secure SSH product line has a new name: Reflection for Secure IT.

Products and Components with Known Issues

The following products and components have known issues with the Microsoft Windows XP operating system.

Reflection NFS Client

Reflection NFS Client version 12.0 or higher has earned the Microsoft designed for Windows XP, Optimized status. Reflection NFS version 10.0 or higher can be installed on Windows XP.

Reflection NFS Client versions 9.0 or earlier are incompatible with Windows XP. Attachmate strongly recommends that you do not attempt to install Reflection NFS Client versions 9.0 or earlier to Windows XP.

Important: If you have Reflection NFS installed and are planning to upgrade existing workstations to Windows XP, you must first uninstall Reflection NFS Client (all versions). Not uninstalling NFS prior to upgrading may leave your workstation in an unstable state. For details on how to fix NFS if you have upgraded to XP without first uninstalling NFS Client versions 9.x, see Technical Note 1687.

Reflection TimeSync

Windows XP's built-in Windows Time Service uses the same TCP/IP port as the Reflection TimeSync component. Due to this conflict, use of Reflection Timesync on Windows XP is not recommended. Attachmate Technical Support recommends using Windows Time Service instead of Reflection Timesync on Windows XP. See the sections below for information about Reflection Timesync in specific environments, and uninstalling Reflection Timesync.

Computers Upgraded to Windows XP

If you install Reflection Timesync to a Windows 2000 computer and then upgrade that computer to Windows XP, Reflection Timesync will no longer function due to the port conflict.

Reflection 10.x or Higher

In version 10.x, Reflection Timesync is not available for installation to Windows XP.

Reflection Deployment Manager

When installed on a machine running Windows XP, there is a known problem using Reflection Deployment Manager (RDM) to customize an installation and Set Installation Options. This problem has been fixed in the Reflection products version 10.0. If you will be using RDM (to set installation options) on a PC running Windows XP, upgrade to version 10.0 or higher.

Notice

This technical note is provided for informational purposes only. ATTACHMATE CORPORATION makes no representation or warranty that the functions contained in our software products will meet your requirements or that the operation of our software products will be interruption or error free. ATTACHMATE CORPORATION EXPRESSLY DISCLAIMS ALL WARRANTIES REGARDING OUR SOFTWARE INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.