Technical Notes

Repairing a Reflection Installation
Technical Note 1576
Last Reviewed 10-Aug-2007
Applies To
Reflection Windows-based Products version 12.0 through 14.x
Summary

This technical note lists some reasons why an installation may need repair, explains how to repair a Reflection installation depending on the Windows operating system, and explains how to use the Microsoft Installer (MSI) command line to repair an installation.

Why an Installation May Need Repair

On occasion, you may need to have a user repair the installation of Reflection. A repair might be required if some non-critical files are deleted, if there is a problem with the Reflection registry settings, or if there is a problem with the Reflection shortcuts.

How to Repair an Installation

The process for repairing a Reflection installation varies by operating system.

Note: Users must have access to the original source used to install Reflection, such as the product CD, the network location of images, or the administrative installation to perform the repair. Users will be prompted if the source is not available.

Windows XP and Windows 2000

To repair a Reflection installation in Windows XP or Windows 2000, follow the steps below.

1. Access Add/Remove Programs.

2. Select your Reflection product from the Currently installed programs list.
3. Click the "Click here for support information" link.
4. In the Support Info dialog box, click Repair to start the repair.

Windows NT

To repair a Reflection installation in Windows NT, follow the steps below.

1. Click Start > Settings > Control Panel, and then double-click Add/Remove Programs.
2. Select the Reflection product listed on the Install/Uninstall tab and click Add/Remove.
3. The Reflection Installation Wizard will start and display the Add/Remove Application dialog box.
4. Click Repair. This will repair the Reflection product.

Using an MSI Command Line Switch

MSI is responsible for copying files, updating the Registry for both the Local machine and user, and creating shortcuts and icons. Use the following MSI command line switch to repair a Reflection installation: Replace <Reflect> with the .MSI file name for your product, for example, Mp130ilw.msi or Sx130ilw.msi in Reflection 13.0.