Reflection for the Web and Reflection Security Gateway Browser Requirements
Technical Note 1383
Last Reviewed 15-Oct-2013
Applies To
Reflection for the Web 2014 (All Editions)
Reflection for the Web 2011 (All Editions)
Reflection for the Web 2008 (All Editions)
Reflection Security Gateway 2014
Summary

This technical note lists browsers that are supported for use with Reflection for the Web or Reflection Security Gateway. Check this note periodically for updated information.

Browsers and Java Virtual Machines

A Web browser displays web pages, while a Java Virtual Machine (VM) runs a Reflection applet on a web page. Use information in the appropriate section below to determine whether your browser and Virtual Machine can run Reflection for the Web or Reflection Security Gateway.

Reflection for the Web 2014 and Reflection Security Gateway 2014

Reflection for the Web 2014 and Reflection Security Gateway 2014 require at minimum Oracle JRE 5.0 or higher (also called version 1.5.0 or higher), but we highly recommend using the latest version. Reflection should be fully functional on browsers with specified operating systems and Java virtual machines shown in the following table.

Note: These are the minimum browser and JVM requirements for the product. Your organizationís security policies and local regulations may require specific versions.

Browser and Vendor
Operating System
Minimum Java Version
Microsoft Internet Explorer 8.0 +***
Windows*
Oracle JRE 1.6.0_11 **
Microsoft Internet Explorer 6.0 – 7.0
Windows*
Oracle JRE 1.5.0
Mozilla Firefox 3.6 +***
Windows*, Linux, UNIX
Oracle JRE 1.5.0
Java Web Start 1.5 +
Windows*, Linux, UNIX
Oracle JRE 1.5.0
Google Chrome 5.0 +***
Windows*
Oracle JRE 1.6.0_12

* Reflection is supported on Windows 8, Windows Server 2012, Windows 7, Windows Server 2008, Windows Server 2003, and Windows XP.

** Older versions of Java may cause crashes and hangs when viewing Reflection for the Web 2014 or Reflection Security Gateway 2014 sessions. This is caused by architectural changes from Internet Explorer 7 to 8. To resolve this issue, install Java 6 update 11 or higher. See the Microsoft topic, "Java 6 update 11 recommended for viewing Java Applets" available from http://msdn.microsoft.com/en-us/ie/dd441788. Since Oracle Java 1.6.0_45 is the final public update to Oracle JRE 6, we recommend using the latest Oracle JRE 7 version.

***Newer browser versions may require, or will provide, a better user experience with newer virtual machine versions than those shown. For example, Firefox version 24.0 will work with Oracle JRE 1.6.0_45, but the user experience is better with Oracle JRE 1.7.0_40.

Reflection for the Web 2011

Reflection for the Web 2011 requires Java 2 VM 1.5 or higher. Reflection should be fully functional on any browser that meets these specifications. The browsers shown in the following table are supported.

Note: These are the minimum browser and JVM requirements for the product. Your organizationís security policies and local regulations may require specific versions.

Browser and Vendor
Operating System
Minimum Java Version
Microsoft Internet Explorer 8.0 +
Windows*
Oracle JRE 1.6.0_11**
Microsoft Internet Explorer 6.0 – 7.0
Windows*
Oracle JRE 1.5
Apple Safari 4.0 +
Mac OS X 10.x
Apple Java VM 1.5
Mozilla Firefox 3.6 +
Windows*, Mac OS X, Linux, UNIX
Oracle JRE 1.5, Apple Java VM 1.5
Java Web Start 1.5 +
Windows*, Mac OS X, Linux, UNIX
Oracle JRE 1.5 , Apple Java VM 1.5
Google Chrome 5.0 +
Windows*
Oracle JRE 6u12

* Reflection is supported on Windows 7, Windows Server 2008, Windows Vista, Windows Server 2003, and Windows XP.

** Older versions of Java may cause crashes and hangs when viewing Reflection for the Web 2011 sessions. This is caused by architectural changes from Internet Explorer 7 to 8. To resolve this issue, install Java 6 update 11 or higher. See the Microsoft topic, "Java 6 update 11 recommended for viewing Java Applets" available from http://msdn.microsoft.com/en-us/ie/dd441788.

Reflection for the Web 2008

Reflection for the Web 2008 requires Java 2 VM 1.4 or higher. Java 1.1 with the Microsoft VM is also supported. Reflection should be fully functional on any browser that meets these specifications. The browsers shown in the following table are supported.

Note: These are the minimum browser and JVM requirements for the product. Your organizationís security policies and local regulations may require specific versions.

Browser and Vendor
Operating System
Minimum Java Version
Microsoft Internet Explorer 8.0 +
Windows*
Oracle JRE 1.6.0_11**
Microsoft Internet Explorer 6.0 – 7.0
Windows*
Microsoft VM 5.0.0.3810
Sun JRE 1.4

Safari 1.3 +
Mac OS X 10.x
Apple Java VM 1.4 +
Firefox 1.5 +
Windows*, Mac OS X, Linux, UNIX
Sun JRE 1.4, Apple Java VM 1.4
Mozilla 1.7 +
Windows*, Mac OS X, Linux, UNIX
Sun JRE 1.4, Apple Java VM 1.4
Java Web Start 1.4 +
Windows*, Mac OS X, Linux, UNIX
Sun JRE 1.4, Apple Java VM 1.4
Google Chrome 3.0 +
Windows*
Sun JRE 6u12

* Reflection is supported on Windows 7, Windows Vista, Windows Server 2003, and Windows XP.

** Older versions of Java may cause crashes and hangs when viewing Reflection for the Web 2011 sessions. This is caused by architectural changes from Internet Explorer 7 to 8. To resolve this issue, install Java 6 update 11 or higher. See the Microsoft topic, "Java 6 update 11 recommended for viewing Java Applets" available from http://msdn.microsoft.com/en-us/ie/dd441788.

Reflection for the Web 9.5 - 9.6

Reflection for the Web 9.5 - 9.6 terminal sessions for end users are designed to run in any Java 2-compliant web browser that can run trusted applets; the Administrative WebStation is designed to run in any Java 2-compliant web browser that can run trusted applets and supports JavaScript. Java 1.1 with the Microsoft VM is also supported.

Note: Java 2 VM 1.4.2 + is required for the following features.

  • Drag and drop support
  • Scroll wheel mapping
  • i-series Kerberos support
  • Printing and keyboard mapping behavior is different between Java 2 VM Java 1.x

Reflection should be fully functional on any browser that meets the above specifications, except as noted. The browsers shown in the following table are supported.

Browser and Vendor
Operating System
Virtual Machine
Microsoft Internet Explorer 6.0 +
Windows*
Microsoft VM 5.0.0.3810 +
Sun Java Plug-in 1.4 +

Safari 1.0 +
Mac OS X 10.x
Apple Java 2 VM 1.4 +
Firefox 1.0 +
Windows*, Mac OS X, Linux, UNIX
Sun Java Plug-in 1.4 +, Apple Java 2 VM 1.4
Mozilla 1.0 +
Windows*, Mac OS X, Linux, UNIX
Sun Java Plug-in 1.4 +, Apple Java 2 VM 1.4 +
Netscape 7.0 +
Windows*, Mac OS X, Linux, UNIX
Sun Java Plug-in 1.4 +, Apple Java 2 VM 1.4 +
Java Web Start 1.0 +
Windows*, Mac OS X, Linux, UNIX
Sun Java Plug-in 1.4 +, Apple Java 2 VM 1.4 +

* Reflection is supported on Windows Vista, Windows Server 2003, Windows XP, and Windows 2000.

Reflection for the Web 9.0

Reflection for the Web 9.0 terminal sessions for end users are designed to run in any Java 1.1- or Java 2-compliant web browser that can run trusted applets; the Administrative WebStation is designed to run in any Java 1.1- or Java 2-compliant web browser that can run trusted applets and supports JavaScript.

Note: Java 2 VM 1.4.2 + is required for the following features introduced in Reflection 9.0.

  • Drag and drop support
  • Scroll wheel mapping
  • i-series support
  • Printing and keyboard mapping behavior is different between Java 2 VM Java 1.x

Reflection should be fully functional on any browser that meets the above specifications, except as noted. The browsers shown in the following table are supported.

Browser and Vendor
Operating System
Virtual Machine
Microsoft Internet Explorer 5.5 +
Windows*
Microsoft 5.0.3176 +
Sun Java Plug-in 1.3+

Microsoft Internet Explorer 5.2
Mac OS X 10.x
Apple Java 2 VM 1.3+
Safari 1.2 +
Mac OS X 10.x
Apple Java 2 VM 1.4 +
Firefox 1.0 +
Windows*, Mac OS X, Linux, UNIX
Sun Java Plug-in 1.3 +, Apple Java 2 VM 1.3
Mozilla 1.0 +
Windows*, Mac OS X, Linux, UNIX
Sun Java Plug-in 1.3 +, Apple Java 2 VM 1.3
Netscape 7.0 +
Windows*, Mac OS X, Linux, UNIX
Sun Java Plug-in 1.3 +, Apple Java 2 VM 1.3
Java Web Start 1.0 +
Windows*, Mac OS X, Linux, UNIX
Sun Java Plug-in 1.3 +, Apple Java 2 VM 1.3

* Reflection is supported on Windows XP, Windows 2000, Windows Server 2003.

Reflection for the Web 8.x

Reflection for the Web 8.x terminal sessions for end users are designed to run in any Java 1.1- or Java 2-compliant web browser that can run trusted applets; the Administrative WebStation is designed to run in any Java 1.1- or Java 2-compliant web browser that can run trusted applets and supports JavaScript.

Reflection should be fully functional on any browser that meets the above specifications, except as noted. The browsers shown in the following table are supported.

Browser and Vendor
Operating System
Virtual Machine
Microsoft Internet Explorer 5.0 +
Windows**
Microsoft 5.0.3176 +
Sun Java Plug-in 1.3+

Microsoft Internet Explorer 5.1 + *
Mac OS 9.x
Apple MRJ 2.2.3+
Microsoft Internet Explorer 5.2
Mac OS X 10.x
Apple Java 2 VM 1.3+
Safari 1.2 +
Mac OS X 10.x
Apple Java 2 VM 1.4 +
Netscape 7.0 +
Windows*, Mac OS X, Linux, UNIX
Sun Java Plug-in 1.3 +, Apple Java 2 VM 1.3
Java Web Start 1.0 +
Windows*, Mac OS X, Linux, UNIX
Sun Java Plug-in 1.3 +, Apple Java 2 VM 1.3
Firefox 1.0 +
Windows*, Mac OS X, Linux, UNIX
Sun Java Plug-in 1.3 +, Apple Java 2 VM 1.3
Mozilla 1.0 +
Sun Java Plug-in 1.3 +, Apple Java 2.1.3
Sun Java Plug-in 1.3 +, Apple Java 2 VM 1.3

* Reflection is supported on Windows XP, Windows 2000, Windows Server 2003.

Related Technical Notes
2522 Reflection for the Web Supported Platforms and System Requirements
9988 Reflection for the Web Technical Notes

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