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Personalized support options are available to customer authorized support contacts with a current maintenance plan. For more information on using these features, see My Support Help.
- My Support Home
- Access the My Support home page
- My Support Quick Links
- Service
Requests
Open new service requests, and view or update your existing service requests.* - Product
Updates
Download the latest upgrade releases and service packs. -
Maintenance Plans
View your maintenance plan agreements, expiration dates, maintained products, and licensed quantities. - Authorized
Support Contacts
View your organization's authorized support contacts. If you are the primary contact, you can also make changes. -
My Profile
View or update your contact information.
*To view service requests opened by others on your account, access My Account's Service Requests from My Support Home. This feature must be enabled by your primary authorized support contact. See also My Support Help.
Note: For support on NetIQ products, see NetIQ
Product Support. 