Installation cancels when trying to install Attachmate INFOConnect Enterprise Edition v7.50 with SP1

Technical Note USA10683
Created 11-Jun-2004

Applies To
INFOConnect for UMC 7.5a

INFOConnect T27 (INTERCOM) with OTS 7.5a

myEXTRA! Enterprise for INFOConnect 7.5

Symptoms

Installation cancels when trying to install Attachmate INFOConnect Enterprise Edition v7.50 with SP1

Error: "Setup was cancelled before Attachmate INFO Connect Enterprise Edition could be completely installed.
    An incompatible version of EXTRA! Personal Client or myEXTRA! exist on this machine".

Fix

A solution to this issue may be available in future releases of the product. For more information, contact Attachmate Technical support.